Frequent Questions


Why has Michelin made this upgrade to their program?
In order to improve the way competitors get paid, and to reduce the time to receive awards and payouts, Michelin are using a 100% online service powered by XTRM Inc.

How do I sign up?
All that is required is an XTRM Pro account. Racers will be assigned an XTRM Pro account for a 7 day acceptance period. The Pro account trial is only assigned by signing up at www.xtrm.com/michelin rather than the typical XTRM Pro account sign up. XTRM will use this secure data to create you an XTRM Pro account once approved by Michelin. Racers will not be billed for the XTRM Pro account until the 7 day acceptance period has ended.

I already have an XTRM account; do I need to do anything?
No. We will make sure your account is migrated to a PRO account if it is not already.

Do I need to re-register on the Michelin signup page every year?
No. Once you have an active Pro account at XTRM.com and have had your Michelin registration approved, you will be eligible for Michelin contingency in subsequent seasons. Please send email to michelin@xtrm.com if you no longer wish to participate in the Michelin contingency program.

How do I update my contact info?
If you need to update your contact info, please do so inside your XTRM.com account. Log in at http://www.xtrm.com and click the tab with your name on it. Then click the "Edit Profile" tab, then "Contact".

Will I receive an email confirmation?
You will receive an email confirmation once your XTRM Pro account is created or if you already have an account, upgraded from a PLUS or Standard Account. The initial sign up form at www.xtrm.com/michelin will not issue an email.

How do my winnings get paid?
All winnings get paid onto a Visa Debit Card (Not a credit card), mailed direct to you from Citi.This can be used anywhere VISA is accepted. You can login to your XTRM account to view all transactions.

What card will I receive?
Michelin have opted to payout onto an XTRM Branded Visa Card. You will receive this in the mail, direct to you from Citi, once your XTRM Pro account is set up.

Where can I spend the money?
Anywhere VISA is accepted. Remember it is NOT a credit card. The only fees that apply are if you donít use the card for 3 months. This is an in-activity fee. No credit card interest fees apply.

When I login to XTRM, why isnít my promoter listed in the system?
Promoters use XTRM for managing events, registration members and much more. It is not a requirement for them to use XTRM promoter services for you to receive awards and contingencies. If they are not using XTRM, you will still receive awards.

When I login to XTRM, why arenít the events I compete in listed in the system?
It is not a requirement for the promoters to use XTRM for you to receive awards and contingencies for their events. If they are not using XTRM, you will still receive awards.

Where do I find out about which events are paying out and how much?
Go to www.xtrm.com/michelin

What else does XTRM do?
XTRM provides performance payouts and exclusive sponsor discounts to sports and online gaming competitors of all abilities.

  • Main features are:
    • Real time cash payouts to branded Visa Card
    • 1000ís of exclusive online savings and discounts
    • Fully ratified results management
    • Get sponsored with cash and awards
    • Manage online profile
    • Full community, friends,teams, communities and more
    • Advanced online event registration
    • Realtime scoring and timing
  • For more information about XTRM, please call XTRM Inc at 1.866.367.9289




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